Privacy Notice

Who is responsible for the processing of your data?

The purpose of this privacy policy (hereinafter, the "Privacy Policy") is to provide you, in a transparent manner, with all relevant information regarding how we treat your personal data. The Privacy Policy applies to all personal data that you provide to ASSA ABLOY., with registered offices at

Escritório de Porto

Rua Hintze Ribeiro, 585 - Sala 305
4450-692 Leça da Palmeira

(hereinafter, "ASSA ABLOY"), which is part of Grupo Assa Abloy, through the forms made available to you at (hereinafter "the Website") or that we may obtain as a result of your interaction with us through the Website.

If you have any questions or need regarding data protection, you can contact us.

For what purpose do we process your personal data?

You are hereby informed that ASSA ABLOY will treat the personal data you provide through the online forms or during subsequent communications between you and ASSA ABLOY in an appropriate, relevant and not excessive manner according to the specific, explicit and legitimate purposes for which they were obtained. In particular, ASSA ABLOY will process the personal data for the following purposes, to the extent that there is a legal basis for each processing activity as explained below:

(a)   To manage the requests sent by the user, including requests for information regarding, for example, the products marketed by us, the products and/or services purchased by you, etc.


(b)   To administer and improve the Website by performing statistics on your use of the Website in order to understand how the Website is used so that we can improve your experience.



What is the legitimacy for the processing of your personal data?

The legal basis for the processing of data for purposes (a)  is the execution of the terms and conditions of the Website.

The legal basis for processing the data for purpose (b) is the legitimate interest of ASSA ABLOY in detecting areas for improvement and optimisation of the functionalities offered through the Website. We have made a prior analysis to ensure that ASSA ABLOY's legitimate interest in this matter does not impact on the rights and freedoms of the user, so if you are interested in learning more about this, please contact us.

ASSA ABLOY will collect and process the personal data provided by you through the contact form. You acknowledge and agree that failure to provide certain personal data will prevent ASSA ABLOY from providing all services related to such data. Under no circumstances will ASSA ABLOY illegitimately cede or exploit this data or use it for any purpose other than that expressly stated herein.

For how long do we keep your personal data?

ASSA ABLOY will keep your personal data for as long as is necessary to manage your relationship with ASSA ABLOY, either through (i) your use of the "Customer Area" and/or (ii) your request for information. In addition, ASSA ABLOY will process your personal data to send you commercial communications to which you have subscribed until such time as you unsubscribe or cancel your subscription. When we process your personal data for the purpose of administering and improving the Website, we will process your personal data in a timely manner during the time in which we are taking the specific actions.

This means that your personal data will not be kept for longer than is necessary for the purposes described above, without prejudice to the retention of such data as may be necessary for the establishment, exercise or defence of potential claims and/or as permitted by applicable law. Once the possible actions have been prescribed in each case, we will proceed to erase the data.

Who has access to your personal data?

An optimal provision of the service that ASSA ABLOY offers through its website may require other third-party service providers of ASSA ABLOY to access the user's personal data as processors in order to provide services related to the Website. In particular, ASSA ABLOY requires the services of data hosting providers. 

In addition to the foregoing, you understand that ASSA ABLOY may assign or communicate personal data to meet its obligations to the Public Administrations in the cases required under current legislation at any time and where appropriate, and also to other bodies such as the State Security Forces and Bodies and to judicial bodies.

What are your rights?

ASSA ABLOY informs you about the possibility of exercising your rights of access, rectification, opposition, deletion, portability and limitation of the processing of personal data collected by ASSA ABLOY.

These rights may be exercised free of charge by you and, where applicable, by your representative, by means of a signed written request sent to the following address

Escritório de Porto

Rua Hintze Ribeiro, 585 - Sala 305
4450-692 Leça da Palmeira

: . This request must include the following information: your name and surname, address for notification purposes, photocopy of your National Identity Card or Passport, and the specifics of your request. In the case of representation, this must be demonstrated by means of a reliable document. You may also exercise these rights by our privacy contact centre.

In addition to the above rights, you have the right to withdraw your consent at any time using the procedure described above, without such withdrawal of consent affecting the lawfulness of the processing prior to the withdrawal of your consent. ASSA ABLOY may continue to process your data to the extent permitted by applicable law.

ASSA ABLOY reminds you that you have the right to file a complaint with the relevant supervisory authority.

Who and where is your personal data transferred to?

We may transfer your personal data for the purposes set out above:

  • To organisations of the ASSA ABLOY Group, including but not limited to our brands such as ABLOY, Mul-T-Lock or Yale, that market, sell and support our solutions in Spain.
  • To third parties who provide services connected to our website or its functions, but only to the extent necessary to provide these services:
  1. IT (Information Technology) providers who may host, develop and offer support for our products and websites
  2. Digital Analytics providers who provide us with tools that help us improve your experience on our website
  • When required by law; and/or
  • To a buyer or potential buyer of our business.

Some recipients are located in countries outside the EU/European Economic Area (EEA). As in some cases these countries have a lower level of protection than that within the EU/EEA, when transferring personal data to countries outside the EU/EEA we use standard contractual clauses approved by the European Commission to ensure a sufficient level of protection for your personal data. These standard contractual clauses can be found at

We take measures to protect all personal data transferred to a third party, or to other countries, in accordance with applicable data protection laws and as stated above.

Cancellation of the sending of commercial communications

As mentioned in the previous section, you have the right to revoke your consent to receive commercial communications at any time by simply notifying ASSA ABLOY that you no longer wish to receive commercial communications. To this end, the user may either revoke his/her consent in the manner described in the previous section or click on the link included in each commercial communication, thus cancelling the sending of electronic commercial communications.

From what age can you access our products and services?

The Website is not intended for children under the age of 18. By accepting that you have understood this Privacy Policy you declare and guarantee that you are 18 years of age or older.

What security measures have we implemented?

ASSA ABLOY undertakes to comply with its obligation of secrecy of personal data and its duty to keep them and will take the necessary measures to prevent their alteration, loss, unauthorised access or processing, in accordance with the provisions of applicable legislation.

Use of cookies

Our website uses cookies to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our Website and also allows us to improve it. You can find out more about the use of cookies in the Cookie Policy.

Modification of the Privacy Policy

ASSA ABLOY may modify its Privacy Policy from time to time in accordance with applicable law. In any case, any modification of the Privacy Policy will be duly notified so that you are informed of the changes made in the processing of your personal data and, if the applicable regulations so require, you can give your consent.